Privacy Policy

Introduction

Eastwood Learning Center ("we," "our," or "us") is committed to protecting the privacy of the families and children we serve. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit contact forms, request tours, or make payments.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address provided through our contact forms, tour requests, or enrollment inquiries.
• Child Information: Child's name, age, and program interest submitted via enrollment or tour request forms.
• Payment Information: Payment details submitted through our secure payment forms. Full card numbers are processed directly by Stripe and are not stored on our servers.
• Website Usage Data: Anonymous analytics data via Google Analytics (if installed) to help us improve our website experience. This may include pages visited, time on site, and approximate location (city/region level only).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, tour requests, and enrollment questions.
• Process tuition and fee payments securely.
• Send payment receipts and important updates about your child's care.
• Improve our website and services based on family feedback and usage patterns.
• Communicate about upcoming events, enrollment openings, and center news (only if you opt in).

How We Protect Your Information

We take the security of your personal information seriously. Our website uses secure connections (SSL/HTTPS) to encrypt data transmitted between your browser and our servers. Payment information is handled by Stripe, an industry-leading payment processor that meets the highest security standards (PCI DSS compliant). We do not store full credit card numbers on our servers.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted service providers necessary to operate our business, such as Stripe for payment processing. These providers are contractually obligated to keep your information confidential and secure.

Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. If Google Analytics is installed, it uses cookies to collect anonymous usage data. You can disable cookies in your browser settings if you prefer. Analytics data is used only to improve our website and is never used to identify individual families.

Your Rights & Choices

You have the right to:

• Request access to the personal information we have about you.
• Request corrections to inaccurate information.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of marketing communications at any time.

Children's Privacy

Protecting children's privacy is especially important to us. We do not knowingly collect personal information directly from children under 13 through our website. Information about children is provided by parents or guardians through enrollment and inquiry forms.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage families to review this policy periodically.